Online Activation is authorized once a month.
Prerequisites: It is necessary to have an active support subscription to rehost your license.
It is necessary to install a new version of non-cloned Remote Support to generate a new Computer ID.
If you have duplicated your server and cloned Remote Support, please contact support to rehost your license.
On the new server Go to the "License" tab Click on "Rehost an existing license"
Enter your Activation Key:
Select the initial Computer you want rehost.
Your license rehost is finished.
Wait a few moments for your AdminTool to synchronize until the window appears.
Congratulations on your license has been successfully activated!
Offline Activation can also be done for rehosting licenses.
When the server does not have Internet access, the 'rehost an existing License' button will present the offline rehost page:
The process is the same as Offline Activation.