TSplus Remote Support supports 32-bit and 64-bit architectures.
The TSplus Remote Support connection client is compatible with the following Microsoft Windows and macOS versions:
Windows
macOS
The required framework is .NET version 4.5.2 or later for all supported Windows versions.
TSplus Remote Support requires an Internet connection.
Depending on the location of the agent and remote computers, and to ensure the best performance, multiple relay servers may be contacted by the Remote Support program. For networks with restrictive network policies, please allow outgoing connections to domain name *.tsplus-remotesupport.com from the agent and the remote computer.